project overview
Crisp Fibre is a client self-management mobile app designed for Internet Service Providers (ISPs). Built for Future AXS, the platform gives customers easy access to their internet products, subscriptions, and account information — all in one streamlined interface. The app serves as a scalable solution that can be adapted across multiple ISPs, simplifying how users manage their connectivity services.
Our Role
Social Revolution led the UX/UI design of the Crisp Fibre app, focusing on clarity, usability, and accessibility. Working closely with Future AXS, we designed a clean and intuitive experience that makes complex ISP services feel simple, modern, and user-friendly.
The Challenge
ISP customers often struggle with fragmented systems, unclear product information, and limited visibility into their subscriptions.
The challenge was to design a self-service platform that reduced support dependency while allowing users to easily view products, manage subscriptions, update personal details, and stay informed — all without overwhelming them with technical terminology.
The Solution
We designed a mobile-first experience that prioritises transparency, control, and ease of use.
Through clear information hierarchy, simplified navigation, and intuitive account flows, Crisp Fibre empowers users to manage their services confidently — while providing ISPs with a scalable framework for customer self-management.